I had been to the Keys Cafe in Woodury before and enjoyed meat loaf with mashed potatoes & gravy with family, and thought it was OK. I had been to the one on Larpenteur/Lex area and it was alright. At least the food was decent, a bit more than I’d like to pay for what amounts to sort-of-home-cookin’ at a glorified diner.
But the one in Downtown St. Paul leaves way too much to be desired, to deserve more than a 0 rating from me.
I ate breakfast there with 2 friends on a weekend morning, and I wasn’t a happy camper. My friends, on the other hand, were fairly satisfied with their food, but then if they were dogs, they’d be happy if you went on vacation for 7 days and left them 2 days worth of Alpo when they’re using to eating prime rib.
My friends and I had pored over the menu for a few minutes, and were ready to order about a few minutes before our server decided to saunter along to see what we wanted.
We didn’t wait horribly long for her, but in a near-empty restaurant, we didn’t think we would have to. Which would be OK if her lack of attention, grace and positivity didnt’ really stink up the place. When she came over she dropped her pen on the table which would have also been OK, if it hadn’t somersaulted all around in my friend’s faces. Even then it would have been OK, but when she picked it up she didn’t even say, “excuse me” or “whoops”. Strike one.
I ordered the omlette that I could create myself, with grilled chicken, cheese and mushrooms, making a comment out loud that I was low-carbing, and asked if I could substitute the hash browns for some steamed veggies or a salad? She said that would be OK but the steamed veggies were a little bit extra. I guess I didn’t have a huge problem with that so I went ahead with my request for the steamed veggies. She said the veggie of the day was carrots, so I declined and decided on the salad instead, without dressing.
After that she asked me if I would like some juice or coffee and I decided on a large glass of tomato juice. She looked at me and said, “Isn’t that high in carbs?”. Well, first off, not really, and secondly, it’s not starchy carbs or sugary carbs, but vegetable carbs and secondly I didn’t think it was any of her business to be making judgements about what I wanted to eat. It was less “helpful” and more “snobby” if anything. Strike 2.
I answered, “Well I guess it might be, but then I’m the one who’s going to drink it. I’d like a large tomato juice.” To which she replied tersely, “Alright.”, as if she SUPPOSED (*sigh* !) that it would be OKAY with HER. Strike three. “Thanks.” I said back to her, a forced smile on my face.
After what seemed to be forever and a day to come out, my dining companions both received their muffins before their entrees. Par for the course, at places like this. I wondered aloud why they couldn’t be bothered to send out my simple salad at the same time so my friends didn’t feel terrible about diving in before I had anything to start eating. I didn’t say it very loudly but my friend answered, “Yeah, they should have brought your salad out, too.” Miss Manners heard us and from within about 5 feet of where we sat, while picking up syup decanters from a nearby empty table, sort of hollered, “Your omelette and salad are going to be ready at the same time!”. As if we had asked her to chime in with her input.
Anyway, ’round about the time my friends were a bit more than halfway finished with their muffins (which was about 15 minutes or so, because if you’ve seen these muffins, you know they are gigantic), they and I both got our main meals served to us.
Everything looked pretty good, I somehow got 2 slices of toast even though I wasn’t going to eat them, but when I looked at the omelette, no steam was coming from it, so I touched it. It was not hot, not even warm, but actually sort of cold. I wouldn’t have even called it an omelette. It was more like they took 3 eggs, spread them around on a 3 foot griddle until completely rubbery, then put some stuffings inside rolled it around and around. I guess where I come from, one prepares an omelette by cooking the eggs until they are just slightly set, then folding in the fillings and flip over, so it’s almost like it’s filled but also the fillings are integrated somewhat within the egg fluff. No, this was more like a cold egg blanket with loose things tumbling out when you poked it with a fork.
I ate it anyway. The mushrooms were few (about 5 slices), the cheese barely melted, and the chicken? Well, the chicken consisted of dry (not tender) meaty strips that looked as if they came from a frozen bag of premade chicken strips that you buy for fajitas. And although the menu stated it was grilled chicken, these dry hunks of whaever were not grilled, but instead had a look as if they had grill-marks painted on (you know the kind of meat I’m talking about). Anyway there were about 4 of these pseudo-chicken strip things and I wasn’t completely psyched out about it but I was starving. Maybe it would taste good?
As I was eating, I tasted something strange, like starchy and chewy. I cut the omelette open a bit more with my fork, and these pale things tumbled out which were the same color as the chicken, but were shiny, lumpy starchy rubbery things. I opened the omelette all the way up and found dozens more and maybe 1 more strip of grill-mark-painted pseudo-chicken. I stabbed one of the lumpy things and held my fork up for my dining companions to inspect. One of my pals thought it was grits. The other said I should send it back, because whatever it was, it sure wasn’t chicken!
I hailed Miss Manners over. She guffawed and stared blankly at the lumps when I told her about them. She said, “Hmm. I don’t know what they are, let me ask the cook.” She came back about 2 minutes later with a big smile on her face and proceeded to tell us that as the cook was making my omelette, he was putting chicken pieces into it, and ran out, so he grabbed what he thought was chicken and dumped it in. Turns out, these were frozen DUMPLINGS. As in, for chicken dumpling soup! Or whatever. She thought it was cute because apparently she has a friendly relationship with this cook and it tickled her in some strange way. I was a bit miffed that I was paying $$ for a dumpling omelette that was cold to begin with. But I didn’t fume.
After some back and forth, she asked if I wanted to get a new omelette, but by then my friends were done eating and it was time for us to get going. I told her that I’d had enough to eat, thanks, and could we get the check please, since we had to leave, and by the way, I wasn’t too happy about paying for the part of my breakfast that was not done right.
We walked up to the counter, paid our check and then left. She never said anything when we were ringing up, but the omelette was stricken from the bill, which I noticed when I got in the car.
Suffice it to say, I haven’t been back there since.